LOUISE FAGO -RUSKIN
COUNSELLING IN TOTNES AND ONLINE
Privacy notice
I take your privacy seriously and am committed to protecting your personal information.
Information I collect
If you contact me about counselling, I may collect information such as your name, contact details and any information you choose to share with me. If we decide to work together, I may also collect information necessary for providing counselling safely and professionally.
How I use your information
Your information is used only for the purposes of responding to enquiries, arranging and providing counselling, maintaining appropriate records, and meeting my professional, ethical and legal responsibilities.
Confidentiality and records
Information relating to counselling is treated confidentially. Records are kept securely and only for as long as necessary in accordance with professional and legal requirements. There are limited circumstances in which confidentiality may need to be broken, for example where there is a serious risk of harm or where disclosure is required by law. These limits will be discussed with you when we begin working together.
Sharing information
I do not sell or use your personal information for marketing. Information will not normally be shared with another person or organisation without your consent, except where there is a legal, safeguarding or professional obligation to do so.
Online services
I may use services such as email and Google Meet to communicate with you and provide online counselling. My website is hosted by Wix, which may process limited technical information when you visit the site.
Your rights
You have rights in relation to your personal information, including the right to ask what information I hold about you and, in certain circumstances, to ask for it to be corrected or deleted.
If you have any questions about how your information is handled, please contact me using the details on the Contact page.